We Stand Behind our Products
If you’re not satisfied, we’re not satisfied. We stand behind our products, that’s why we offer a money-back guarantee for Visbiome products. Money Back guarantee is available for purchases through Visbiome.com, call center, and retail pharmacies nationwide.
Noteworthy Factors to Remember
Here are some key noteworthy factors to remember before you request or receive a refund.
- To receive a refund you need to include the original product package and any used product, the receipt or packing slip, and the shipper box (if applicable)
- You are responsible for the cost of sending these items to us and we will not refund you that cost.
- Your refund request must be postmarked within 60 days from the date the product was purchased.
- No requests from groups, clubs, or organizations will be honored.
- We will not honor incomplete submissions.
- We are not responsible for lost, late, or undelivered submissions.
- Refunds take 6-8 weeks for processing