FREE Shipping*
for Standard Orders!  

Visbiome® ships anywhere in the continental United States, FREE shipping is the default option for standard online orders. Orders are generally delivered in 2-3 days but we cannot guarantee delivery dates. Please review our unique shipping schedule below!

No Shipping Martin Luther King Day, Monday, 1-17-22. All standard shipping orders placed after 12pm ET on Wednesday, 1-12-22 & all overnight shipping orders placed after 12pm ET on Thursday 1-13-22 will ship the following Tuesday 1-18-22. Our normal shipping schedule will resume after the holiday. 

Need Visbiome® sooner?

  • $25 Overnight Delivery is available for orders placed prior to 12:00 p.m. ET Monday through Thursday (excluding holidays)
  • $50 Saturday Delivery is available for orders placed prior to 12:00 p.m. ET on Fridays (excluding holidays)

Refer to the tables below to determine when your order will ship

Standard Shipping

When did I place my order?

What time did I place my order?

When will my order ship?

Monday

Before 12:00 pm (ET)

Monday

After 12:00 pm (ET)

Tuesday

Tuesday

Before 12:00 pm (ET)

Tuesday

After 12:00 pm (ET)

Wednesday

Wednesday

Before 12:00 pm (ET)

Wednesday

After 12:00 pm (ET)

Monday

Thursday - Sunday

Before 12:00 pm (ET)

Monday

After 12:00 pm (ET)

Monday

*Free shipping is for continental United States.

Shipped and Stored Cold for Potency

Visbiome® is shipped and stored under refrigerated conditions (39-46°, 4-8°C) to ensure vitality, as exposure to heat could inactivate some of the live bacterial strains.

Every order is accompanied by a temperature monitoring sensor specifically calibrated for Visbiome® that helps to ensure your order did not experience impactful heat events during shipping.

Visbiome® and Visbiome® Extra Strength can be stored at room temperature for up to one week without adversely affecting potency.


Shipped and Stored Cold for Potency

Visbiome is shipped and stored under refrigerated conditions (39-46°, 4-8°C) to ensure vitality, as exposure to heat could inactivate some of the live bacterial strains.

Every order is accompanied by a temperature monitoring sensor specifically calibrated for Visbiome that helps to ensure your order did not experience impactful heat events during shipping.

Visbiome and Visbiome Extra Strength can be stored at room temperature for up to one week without adversely affecting potency.

Questions About Your Order?  

A confirmation will be sent once your Visbiome® order has been placed. You will receive a second confirmation once your order has shipped, including tracking information.

If your order is placed after our order cutoffs it will be pre-packed by our distribution center and placed in the freezer over the weekend. FedEx tracking estimates delivery based on when the label is created and the method of shipping, it does not coincide with our shipping policy. Orders are generally delivered in 2-3 business days but we cannot guarantee delivery dates.  Please allow 24-48 hours for tracking information to update after Monday evening. 

To ensure secure, swift delivery:  

  • A physical address must be provided when ordering. Our delivery service does not deliver to post-office boxes. Additional shipping charges may apply if your order is undeliverable.  
  • Signatures are not required for delivery. However, delivery is at the discretion of the delivery driver to leave your package at your door. ExeGi is not responsible for stolen orders.  

For Canadian orders, please visit www.Visbiome.ca.

For other questions regarding your order, call 1-844-348-4887 or email us.