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Shipping Policy

Peace of Mind with Temperature Monitor

Your order includes the following card, which incorporates a temperature monitoring sensor.  This sensor is specially calibrated for Visbiome, and helps ensure your order did not experience impactful heat events during transit to you. 


Shipping Policy - Standard Shipping (FREE SHIPPING)*

Online consumer orders received by 2:30pm ET Monday through Wednesday will be processed and shipped via UPS shipping in a temperature controlled package. Any online orders received after 2:30pm ET Monday through Tuesday will ship out the following business day. Orders received after Wednesday 2:30 pm ET will ship out the following Monday (holidays excluded). Please see the below table in order to determine when your order will ship.

 

Standard Shipping

When did I place my order?

What time did I place my order?

When will my order ship?

Monday

Before 2:30 pm (ET)

Monday

After 2:30 pm (ET)

Tuesday

Tuesday

Before 2:30 pm (ET)

Tuesday

After 2:30 pm (ET)

Wednesday

Wednesday

Before 2:30 pm (ET)

Wednesday

After 2:30 pm (ET)

Monday

Thursday - Sunday

Before 2:30 pm (ET)

Monday

After 2:30 pm (ET)

Monday

 

Shipping Policy- Overnight and Saturday Delivery Options*

Customers will be charged $25.00 for overnight (business day) delivery service and $50.00 for Saturday (a non-business day) delivery service.Our Overnight delivery service is processed Monday through Thursday. Any online orders received after 2:30pm ET Monday through Wednesday will ship out the following business day. Online orders received after 2:30pm ET Thursday will ship out the following Monday (holidays excluded). Please see the below table in order to determine when your order will ship with Overnight delivery service. For Saturday delivery service, orders must be placed before 2:30pm ET Friday.

 

Overnight Shipping Options

When did I place my order?

What time did I place my order?

When will my order ship?

Monday

Before 2:30 pm (ET)

Monday

After 2:30 pm (ET)

Tuesday

Tuesday

Before 2:30 pm (ET)

Tuesday

After 2:30 pm (ET)

Wednesday

Wednesday

Before 2:30 pm (ET)

Wednesday

After 2:30 pm (ET)

Thursday

Thursday

Before 2:30 pm (ET)

Thursday

After 2:30 pm (ET)

Monday

Friday - Sunday

Before 2:30 pm (ET)

Monday 

After 2:30 pm (ET)

Monday

 

You will receive an order confirmation once your order has been placed. Additionally, you will receive a confirmation with tracking information, once your order has been shipped.

A physical address must be provided during the ordering process since UPS does not deliver to post-office boxes. If an order is undeliverable or not accepted, shipping charges may apply.

A signature for delivery is not required, however, it is at the discretion of the UPS driver to leave your package at your door. ExeGi is not responsible for stolen orders.

ExeGi will ship anywhere in the United States. Canadian customers can order Visbiome at our Canadian website, www.Visbiome.ca.

If you have questions about your order please call 1-844-348-4887 or email, info@ExeGiPharma.com.

 

*Hawaii and Alaska excluded.

 

 

Please Note

You are now leaving Visbiome.com (USA) for Visbiome Canada.

Proceed to Visbiome Canada Stay on the US site